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The Two Clocks
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In-house communicationsIn-houseAgency

Services

AI strategy, governance and capability building for communications leaders

Each service comes at the depth that you need. Start at Orient, Decide or Build, whichever fits where you are. Most work starts with the Two Clocks AI diagnostic, on its own or with interviews across your leadership.

Orient

You leave knowing where you stand

Decide

You leave with a clear plan of what to do

Build

You leave with something we build together, that runs without me

AI strategyAI governanceCapability buildingOngoing support

AI strategy

Your AI direction, set with leadership

Board Narrative

My CEO asked what our AI answer is, and I don't have one

Available at

Decide

Leadership interviews, then your AI direction in two halves: AI within the function, and its role in the wider AI agenda. You leave with a board-ready pack

Comms AI Roadmap

My CFO is asking what AI can replace. How do I build AI into what we do?

Available at

Orient

AI Starter Pack

AI adoption fundamentals, first automations and governance basics, tailored to your function. You leave with your first moves

Build

Workflows, team shape and governance redesigned. You leave with the new model, the AI governance protocol and a 90-day plan

AI governance

Managing AI risk and governing how AI engines see you

AI Reputation Risk Review

What do I need to do to prepare for the risks AI brings?

Available at

Decide

A high-level reputational risk assessment of the AI you deploy and the AI aimed at you. You leave with your top risks and the questions to bring to the AI governance table

Build

Risks mapped, with comms responsibility, escalation triggers and holding language. You leave with a risk register ready to run

Agent Briefing

How can I brief and media train my new spokespeople: AI agents?

Available at

Decide

Your agent's brief and media training: what it can say, avoid and escalate. You leave with a reputation protocol your IT team can implement

Build · one agent

The reputation protocol translated for the machine, then a mock interview against hard questions. You leave with the reputation protocol, and the findings of the mock interview

Build · several agents

A machine spokesperson matrix and the briefing system that keeps agents consistent. You leave with the matrix, the briefing system and the findings of the drift test (aka media training) we run

Signal Architecture

ChatGPT says something completely wrong about us. How do we change that?

Available at

Orient

How AI engines form a view of you. You leave knowing your first moves

Decide

An exploratory, qualitative review of how AI engines answer your stakeholders' questions, starting from your tracking if you have it. You leave with agreed priorities and a plan to act on them

Build

An operating model on your side: a master reference, a multi-department contribution workflow and AI instruments that test new content before it goes live. You leave with a system your team runs

Capability building

Talks, leadership sessions, team training and workshops

Speaking

Keynotes, panels and board sessions, shaped around what your audience needs to understand about AI and communications

The clinic

Half a day with your leadership team, built on the Two Clocks AI diagnostic. Questions come in beforehand. You leave with a direction of travel and next steps

Team training and workshops

Practical sessions that give your communications team the AI capabilities the function now needs

Ongoing support

Advice that keeps pace with AI

The standing day

A day a month or a day a fortnight, held in your calendar, spent on whatever the function is working on that month. It does not require a prior project

Fractional support

For an organisation building the function, holding it between hires, or building an AI capability with nobody senior to own it yet. One or two days a week

We'll work it out

Not sure what you need, or have a different question? That's usually the first conversation.

Let's talk